COMPARE AGENTS AND SERVICES
Interview several agents before you select one. Tell them right up front
that you are talking to several agents and would like to compare services and analyses before making a decision. Let
the great American system of business competition work in your favor.
Compare and make the decision that best suits your needs. However be ethical
and fair and do not reveal one agent's analysis to another and try to negotiate on that basis. We put in a lot of hard
work and thought in developing our strategy. When you compare proposals, compare on the basis of your
bottom line and not just the sales commission. Top agents rarely discount commissions because they are able to sell
your home at higher prices.
DISCOUNT AGENTS
Discount agents are discount agents for a reason. If a high quality agent offers
to sell your house at a higher price, do not try to use a discount agent to sell at the same price -- it is unlikely to succeed.
Discount agents are unlikely to be able to provide the marketing support, expert negotiations, home preparation
and showing ideas that will be required to get a good value from a home sale. This is specially true in a sellers
market when prices of comparable homes vary radically!
FOR SALE BY OWNER
In a market where supply of houses are low, a For-Sale-By-Owner (FSBO) can be successful,
but statistics show that the price obtained is typically 10% less than that obtained through a full-service brokerage company. Never
try to sell by yourself at a price that a top quality agent has suggested. You are unlikely to have the marketing,
presentation, or negotiations skills that a top quality agent will have. Buyers have a mind-set that a FSBO is
a great deal. If you have to discount the price to have success, what have you really gained -- other than a lot of
stress. You may also have restrictions on showing times. Lack of a lockbox will reduce market exposure.
Your goal should be to appeal to the mass market and it is very difficult to do that
with local yard signs. Even if the home is listed in the Multiple Listing Service (MLS), many top agents are reluctant
to show it because of discounted fees and double work. The vast majority of buyers are working with real estate agents
and if agents are unwilling to show your property to buyers your market exposure is limited. Your goal should
be to make the property available for showing 9am-9pm, 7 days a week. You should make yourself scarce when
buyers show up to see your property. You need to let them bond with the home. The seller's presence
during the showing is typically a distraction. Buyers typically feel they are intruding when sellers are
present. You may also be unaware of the legal disclosures that are required to any prospective buyer and this could
expose you to law suits later. A major source of frustration can be figuring out the financial strength of the buyer.
Can the buyer obtain or qualify for a loan? Will the buyer be able to get to the settlement table?
REAL ESTATE COMPANY
The size of the real estate company you choose is also very important. The higher the
number of agents and offices that a company has, the higher will be the number of prospective buyers associated with
that company. Long and Foster Realtors is the largest Real Estate
company in this region with over 8000 agents. The relocation programs available through the company can make
a huge difference as well. Sometimes national and international marketing may be required for a property.
Small companies have limited marketing resources.
AVAILABILITY
Make sure that the agent or the agent's office is able to answer phone calls about your
property and schedule showings even when they are on vacation. If your agent goes on vacation during the first
two weeks of your listing and your property is not shown during this time it could have a remarkable effect on your price.
Your property needs to be available for showing even when the broker's office is closed. This happens quite frequently
when there are showing restrictions which require a call to the broker's office and an appointment with the sellers -- and
the broker's office is closed or the sellers are not reachable. Make it easy for agents to show your house.
PERSONALITY & COMMUNICATION SKILLS
It is important to choose someone who is knowledgeable, helpful and polite and
is able to converse with the public with ease. Your agent is representing you at all times. You
would not want the ill manners of your agent to turn off prospective buyers. Your agent should be able to talk
about the property and to defend the price and any subsequent changes in a reasonable manner so that your bargaining
position is not undermined.
PRICING
Several factors affect the price of your home. There are some factors you cannot
control. Do not worry about those. Focus on the ones you can control such as season, cleanliness, flowers, smell,
neatness, proper repair, fresh paint, fresh carpet, power-washed deck, power-washed siding and concrete. Other important
factors that will impact your price are the number of buyers interested in your type of home (demand) and the number
of houses of your type and price range available in the market (supply) at the time yours goes on the market. Attractive
community features such as shopping Malls and schools will also make a huge difference in price. The interest rate
and other macro-economic factors are also likely to affect your price. Your agent should be able to analyze the
market economics and advise you on setting a realistic price.
If your home is likely to be in high demand, do not be afraid to choose an aggressive
path -- this is specially true if you are not in a hurry to sell. Many people think that if a property stays unsold
on the market for two weeks it places a stigma on the property. My experience shows that nothing could be further from
the truth. It takes a minimum of two weeks for the word to get around and for buyer momentum to gather. Homes
that are sold in one or two days or even before they are marketed extensively, usually fetch lower prices than homes that
are marketed and presented properly. It is a lot easier to lower the price of a home than to raise it. There is
no stigma attached to this event -- it just means your home will be available to a larger pool of qualified buyers.
When a department store has a SALE do you think the product is stigmatized? On the contrary this tiered pricing allows
them to test the market at the higher price before making it appealing to a larger pool of buyers. Price reductions
will often make buyers feel that they are getting a great deal. This does not mean that you should be unrealistic in
your pricing. In addition to providing a price analysis, your agent can take you to see a couple of comparable homes
so you can judge where your home fits into the market place.
A major mistake made by sellers in a sellers market is not doing anything to prepare
the home for visitors. If people do not fall in love with your home and find your home clean, fresh and appealing to
visit, your chances of getting a good price automatically diminishes. Buyers are guests in your home -- make them feel
welcome and remove all things that are likely to disturb or offend them. If your pet is running around the house or
your home smells of cigarette smoke or animal odor or your carpet looks shabby it may turn away many prospective buyers.
AGENCY
The law requires a real estate agent to explain "agency" and who works for whom and
the limits of each type of agency at the first substantial contact with any member of the public. Agents
who represent the seller can never represent a buyer and this relationship must be disclosed to a prospective buyer prior
to writing an offer to purchase the property being represented by the agent. As long as buyers understand this relationship
and are willing to waive their right to have representation, a seller's agent can write a contract for the buyer and assist
the buyer in the purchase of the property. Seller's agents are prohibited from assisting buyers in lowering
the price of the properties they are representing. They are also prohibited from providing the buyer any market information
that might negatively impact the sales price of the property.
All agents, regardless of who they represent, must disclose material defects about the
property and deal with all members of the public in a fair, honest and non-discriminatory manner. All real estate
agents regardless of who they represent are working on behalf of the broker they are affiliated with.
The probability that your buyer will be represented by a buyers agent is very high.
Whenever another agent is involved in the sale of your home, the commission will be shared. You are notified of this
sharing arrangement and the percentage of the commission that will be given to the agent bringing the buyer. You need
to make sure that the commission for buyers agents is competitive. You need good agents on both sides and many buyers
agents will not work for a discounted commission. If the buyers agents commission is too low, your property may not
get as many showings -- and more showings mean more chances for you to make a good sale.
The concept of dual-agency is quite important to understand. This situation arises
when other agents affiliated with the company you are hiring, wishes to show your property. Unless you agree to dual-agency
they are prohibited from showing your property. If you agree to dual-agency, the broker of the firm acts as the dual
agent while the respective agents act as intra-company agents with one representing the seller and the other representing
the buyer. If you are engaging a large company to market your property, understanding and agreeing to dual-agency is
very important. Otherwise a large portion of prospective buyers for your property could be lost.
COMMISSIONS
You should treat the commission as the marketing costs of the product you are selling
which happens to be your home. In a free market economy such as the United States, the consumer always pays for the
marketing costs -- even though the check is written by the seller. Ultimately the commission is paid by the buyer because
it is built into the price of the house. Therefore it is in your best interest to find the best agent possible and not
an agent at the lowest commission possible.
APPRAISAL
Many people think that the true market price of a property is what the appraiser comes
up with. Nothing could be further from reality. Appraisers work for the lender and their primary job is to
help the lender manage the risks associated with providing the loan. In the age of drive-by, electronic and statistical
appraisals, where the appraiser never enters the property in question, evaluation errors are fairly common.
An appraiser looks at SOLD information only in arriving at an appraised value.
In a rapidly moving market, low appraisals are often successfully challenged. The true market value of your property
is what the buying public is willing to pay for it.
THE LISTING CONTRACT
Once you have accepted a satisfactory proposal, you will be executing a listing contract
with the broker with whom your real estate agent is affiliated with. The length of this listing contract is negotiable
and so are many of its terms. One important term to negotiate is the manner in which the contract can be terminated.
You may decide you wish to turn the home into a rental property or you may decide to postpone the sale or you may find that
you are not happy with the service or you may find that you and your agent are just not getting along the way you initially
anticipated. You may have some termination expenses specially if the company you hired spent a lot of money advertising
your property but in most cases a 24-hour termination clause is your best protection. However, you should never attempt
to use the termination clause as a method of avoiding the commission because the law provides protection against this for
the brokerage firm and agents. You will owe a commission if you sell to a buyer who learned about the property while
it was listed with a brokerage firm.
FINANCING
If you are selling your home, why do you need to know about financing? A vast
majority of buyers will need financing to buy your home and your openness in accepting contracts with a wide variety of financing
options will expand the pool of potential buyers for your home. However you need to be aware that some financing takes
longer to process that others. This is because of the appraisal process. How long an appraisal takes can vary
by lender and type of loan. Your real estate agent can provide you information about how long various appraisals
are taking in your area. With FHA and VA loans, the buyer is prohibited from paying some costs and these costs are invariably
passed on to the seller. These costs can be as high as $ 600. Your flexibility in looking at the attractiveness
of the entire deal and your bottom line and not just at the costs will help you make better deals. Your real estate
agent can advise you on these issues. If the buyer is unable to obtain financing after making good faith efforts, the
contract usually falls through and the buyer's earnest deposit is returned and the property is made available for showing
again.
CONTINGENCIES
Contingencies in a contract are events which will allow a contract to be terminated
without penalties. These can be on the seller's side as well as the buyer's side. If you need to buy a home before
you can move out of the home you are selling, you may need a home-of-choice contingency or a rent back. Your buyers
will typically have a financing contingency and a home inspection contingency. They might have a home to sell as well!
You should discuss your strategies for dealing with these contingencies long before you actually start looking at contract
offers.
OFFERS
You and your agent have done a great job and now you start getting some offers to purchase.
Your choices are: accept, counter-offer or reject. Many people forget about the "conversation" before the
counter-offer or rejection. This exchange is very important in the event of multiple offers. Sometimes two
or three offers are equally acceptable but you may need to negotiate some terms or conditions or shorten the length of
contingencies. You cannot make counter offers to two parties because you do not want to be in a situation where you
have sold your house twice.